---
title: "Terms of Service"
description: "Terms of service for the Coolock Village Regeneration Project website."
canonical_url: "https://coolockvillage.ie/terms/"
template: "raw-page"
schema_type: "WebPage"
---

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Coolock Village Regeneration Project

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    Contact us via email

                  -   -   -   -   -

     Coolock Village                -      Home
-      About the Village
-          Active Projects

       Traffic & Parking

   Updates on the new village traffic layout.

       EV Charging

   Public charging infrastructure rollout.

       Grants & Funding

   Community grants and allocated funding.

-      Village Directory
-          Take Action

       Report an Issue

   See a problem? Let us know.

       Reports & Ideas

   Browse reports and community ideas.

       Council Services

   Access direct Dublin City Council services.

       Volunteer

   Give back to the community.

       Share an Idea

   Propose a new project or initiative.

-      News
-          Resources

       About the Project

   Our mission, team, and why.

       Contact Us

   Reach out or find your councillors.

       Civic Dashboard

   Live data from Dublin City Council and public feeds.

       Open311 API

   Civic API interoperability.

       Privacy & Terms

   Your data rights.

               Search

           -   -   -

      -      Home
-      About the Village
-          Active Projects

       Traffic & Parking        Updates on the new village traffic layout.

       EV Charging        Public charging infrastructure rollout.

       Grants & Funding        Community grants and allocated funding.

-      Village Directory
-          Take Action

       Report an Issue        See a problem? Let us know.

       Reports & Ideas        Browse reports and community ideas.

       Council Services        Access direct Dublin City Council services.

       Volunteer        Give back to the community.

       Share an Idea        Propose a new project or initiative.

-      News
-          Resources

       About the Project        Our mission, team, and why.

       Contact Us        Reach out or find your councillors.

       Civic Dashboard        Live data from Dublin City Council and public feeds.

       Open311 API        Civic API interoperability.

       Privacy & Terms        Your data rights.

# Terms of Service

  Last updated: February 2026

## 1. Acceptance

By creating an account on or using coolockvillage.ie, you agree to these Terms and our
 Privacy Policy .
                    If you do not agree, please do not use the site.

## 2. About This Service

Coolock Village is a  volunteer-run civic coordination platform  for
                    Coolock Village, Dublin 5, Ireland. It enables residents to report local issues,
                    submit ideas, volunteer, and stay informed about community projects.

This is not an official Dublin City Council service. Reports submitted here may be
                    forwarded to the Council but response times depend on their processes.

## 3. Acceptable Use

  You agree not to:

   - Submit false, misleading, or spam reports
 - Use abusive, threatening, or discriminatory language
 - Impersonate another person or entity
 - Attempt to access other users' accounts or data
 - Interfere with the operation of the platform
 - Use bots or automated tools without permission

We reserve the right to moderate, hide, or remove content that violates these
                    terms, and to suspend accounts that repeatedly breach them.

## 4. User-Generated Content

When you submit a report, comment, idea, or photo you retain ownership of your
                    content. By submitting it, you grant Coolock Village a  non-exclusive,
                    royalty-free licence  to display, forward (e.g. to Dublin City Council),
                    and archive the content for civic purposes.

You are responsible for ensuring your submissions do not infringe on the
                    intellectual property or privacy rights of others.

## 5. Accounts & Security

Accounts are created using passwordless authentication (magic links or passkeys).
                    You are responsible for keeping your email account secure, as it is the primary
                    authentication method.

You may delete your account at any time from your  My Account
settings. This permanently removes all your personal data.

## 6. Limitation of Liability

Coolock Village is provided  "as is"  by a voluntary community group.
                    We make no warranties about the accuracy, reliability, or availability of the
                    service. We are not liable for any damages arising from your use of the platform.

We do not guarantee that reported issues will be resolved by Dublin City Council
                    or any other body.

## 7. Changes to These Terms

We may update these terms from time to time. Significant changes will be
                    communicated through the website. Continued use of the platform after changes
                    constitutes acceptance of the revised terms.

## 8. Governing Law

These terms are governed by the laws of Ireland and the European Union.
                    Any disputes will be subject to the jurisdiction of the Irish courts.

## 9. Contact

For questions about these terms:   info@coolockvillage.ie